Privacy Policy

Your privacy and the security of your personal information is crucial to way in which Neilson Design conducts its business. This privacy policy details how Neilson Design uses and protects any information that you provide when you use this website.

Neilson Design is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Information we collect We may collect the following information:

  • name and job title
  • contact information
  • demographic information where applicable
  • other information relevant to customer preferences

Please note - We do not collect credit card details after the payment request has been processed

How we use this information

We require this information to understand your needs and provide you with an improved service.

In particular we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Occasionally we may also use your information to contact you for market research purposes by email, phone, fax or mail. We may also use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Access to your personal information

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the following address. We will promptly correct any information found to be incorrect. Info@neilsondesign.com.au

Tel: (61) 7 3832 3500